Case Study

MHICC Website

Expanding Access to Mental Health Resources for Community College Students Across Michigan

Mental Health Improvement through Community Colleges (MHICC), an initiative led by the University of Michigan School of Public Health, focuses on expanding access to mental health support for community college students across Michigan.

Community college students often face barriers in locating relevant mental health services, especially when navigating decentralized campus support systems. MHICC required a centralized digital platform that would simplify access to school-specific resources while enabling administrators to manage and update content efficiently.

To support this mission, MHICC partnered with Symphonize to design and develop a scalable, accessible website—creating a user-friendly resource hub that empowers students and supports program expansion statewide.

Our Solution: A Scalable, Student-Centered Mental Health Resource Platform

Symphonize delivered a structured WordPress-based website designed to simplify resource discovery while enabling streamlined content management for administrators.
Community College Resource Search: Developed a searchable system allowing students to select their college and view tailored counseling services, crisis contacts, and institution-specific support information.
Self-Service WordPress CMS: Implemented a flexible WordPress content management system enabling MHICC administrators to manage updates, visibility settings, and multimedia content without technical complexity.
Mobile-Responsive & Accessible Design: Optimized the platform for iOS, Android, and desktop devices, ensuring ADA compliance and consistent accessibility across screen sizes.
Engaging Content & Multimedia Support: Structured the site to support text, images, videos, and downloadable PDFs, creating an informative and dynamic user experience.
Scalable & Secure Infrastructure: Built on a structured hosting environment with subdomain support, enabling future expansion as additional community colleges join the initiative.

Simplified Campus-Specific Resource Discovery

Students can quickly select their college and access tailored counseling services, crisis contacts, and mental health resources specific to their institution—reducing friction during moments of need.

Centralized Crisis & Support Navigation

Structured category tabs and clearly organized service cards (Counseling, Local Crisis Resources, National Helplines) ensure students can easily understand how to access help step by step.

Data-Driven Mental Health Insights

Interactive data visualizations and reports provide administrators, policymakers, and stakeholders with visibility into clinical capacity, partnerships, and digital mental health adoption across Michigan community colleges.

Empowered Administrative Management

The self-service WordPress CMS enables MHICC teams to efficiently manage content, update institution-specific resources, and scale program information without ongoing development dependency.

Built for Statewide Accessibility & Expansion

Mobile-responsive design, ADA accessibility compliance, and scalable hosting infrastructure position MHICC to expand across additional campuses while ensuring equitable access across devices.

Impact: Strengthening Mental Health Access Through Digital Innovation

The MHICC website serves as a centralized, easy-to-navigate resource hub that simplifies how students access mental health support. Through structured search functionality, mobile accessibility, and scalable infrastructure, the platform strengthens MHICC’s ability to expand impact across institutions statewide.

By aligning user-centered design with mission-driven goals, MHICC is better equipped to ensure students can access the support they need—when and where they need it.
Student-Centered Resource Platform
Scalable WordPress Infrastructure
Accessible & Mobile-Optimized Design

We deliver solutions to:

Patricia Campbell, Chief Operating Officer.
Christian Financial Credit Union
"The Symphonize team is amazing! Their ideas and designs for our website are truly exceptional, and they consistently follow through on delivery. With their flexible, collaborative approach, they are a pleasure to work with, and we just love the end result."
Sean Johnston, Senior Vice President - Operations and Technology.
Huntington National Bank
"The Symphonize team makes it so much easier! They can see through the complexity and the outliers to pull together an elegant solution that makes a complex product more intuitive. The team is always great to work with, challenging us when needed and helping us see beyond our requirements. We’ve been thrilled with the results so far and look forward to what the future will bring."
Ed Rose, CEO.
Paqqets
"Symphonize brings the expertise we need to make good decisions and stay calibrated. Our teams work together seamlessly. If you sat in on a working session, it would be hard to tell the Symphonize folks from my team. They have a seat at the table for every important decision."
David Jones, CIO.
Meridian Medical Management
"Symphonize is a one-stop shop that supports us at every stage: from whiteboarding to architecture to development to implementation. They know what the market is doing and reliably guide us to next generation technologies that will put us ahead of our competition."
Fady Zoweil, VP of Professional Services.
Thales Group
"The Symphonize Solution Architects and development team are excellent. We can assign tough tasks and know they will do them right without creating complexity or delays. I trust Symphonize to deliver on our commitment and achieve our customer’s goals because they've been doing it for 8 years now."
Terry Leahy, CEO.
Meridian Medical Management
"We have been successfully partnering with Symphonize for many years on a broad variety of technologies and product roadmaps. From Big Data analytics product development to rapid development and deployment of RPA, Symphonize has been our key strategic relationship. Their team functions seamlessly as an extension of our product management teams, which has enabled us to dramatically increase release velocity and quality simultaneously."
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