Case Study

Catholic Social Services of Washtenaw County

Empowering Caregivers with Proactive Planning & Community Support.

For over 65 years, Catholic Charities Washtenaw County (CCWC) has been dedicated to serving the most vulnerable individuals in Washtenaw County and surrounding communities.

As part of this mission, Catholic Social Services of Washtenaw County (CSSW) launched Ahead of the Curve Washtenaw, an initiative designed to provide accessible, proactive care planning resources for caregivers of older adults.

To bring this initiative to life, CSSW partnered with Symphonize to develop an intuitive, resource-driven digital platform.

Our Solution: A Comprehensive Digital Hub for Caregivers

Symphonize collaborated with CSSW to create a user-friendly website for Ahead of the Curve Washtenaw, designed to provide caregivers with the tools, training, and community connections needed to support older adults effectively.
Caregiver Assessment Tool: Developed an interactive web application that helps caregivers evaluate risks, anticipate future needs, and access personalized service recommendations for better care planning.
Comprehensive Senior Resource Directory: Designed an easy-to-navigate directory of local services, helping caregivers and older adults quickly find medical, legal, and community-based support.
Community Calendar Integration: Created a centralized calendar aggregating events from multiple organizations, providing caregivers with access to workshops, support groups, and networking opportunities.
Crisis Resource Guides: Included critical guides for reporting elder abuse and accessing adult crisis services, ensuring caregivers have immediate support in urgent situations.

Personalized Caregiver Support

Developed an interactive assessment tool that provides caregivers with customized recommendations, while a comprehensive resource directory offers quick access to medical, financial, and legal assistance.

Community Engagement & Education

Integrated a community calendar to centralize support groups, training sessions, and caregiving events, ensuring caregivers can easily connect with valuable educational and networking opportunities.

Critical Crisis & Safety Resources

Equipped the platform with emergency guides for reporting elder abuse and accessing crisis services, providing caregivers with immediate support in urgent situations.

A Digital Platform That Strengthens Caregiver Support & Community Connections

The Ahead of the Curve Washtenaw website has revolutionized how caregivers access and utilize essential resources, providing them with personalized tools, training, and crisis support to deliver high-quality care.

Users have praised the platform for its ease of use, tailored recommendations, and centralized resource access, while CSSW leadership recognizes it as a key initiative in strengthening the county’s caregiver network.

By combining education, community resources, and emergency support into one user-friendly platform, the website reinforces CCWC’s mission to serve the most vulnerable individuals, ensuring caregivers have the tools and knowledge necessary to create a more compassionate and connected community.
Seamless Navigation
Tailored Recommendations
User-Friendly Design

We deliver solutions to:

Patricia Campbell, Chief Operating Officer.
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"The Symphonize team is amazing! Their ideas and designs for our website are truly exceptional, and they consistently follow through on delivery. With their flexible, collaborative approach, they are a pleasure to work with, and we just love the end result."
Sean Johnston, Senior Vice President - Operations and Technology.
Huntington National Bank
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Ed Rose, CEO.
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David Jones, CIO.
Meridian Medical Management
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Terry Leahy, CEO.
Meridian Medical Management
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