NuStep designs and manufactures recumbent cross trainers widely used in healthcare, rehabilitation, wellness, and fitness environments. Known for delivering safe and effective exercise solutions, NuStep serves clinical professionals, trainers, and exercisers alike.

As expectations for connected fitness and data-driven insights continue to grow, NuStep sought to modernize its flagship product interface. The goal was to create a more intuitive, engaging, and performance-focused experience—while seamlessly integrating advanced software capabilities with existing hardware systems.To accomplish this, NuStep partnered with Symphonize to reimagine the human-machine interface (HMI), combining thoughtful UX design with deep engineering expertise.

Our Solution: A Fully Reimagined HMI Experience

Symphonize collaborated with NuStep to deliver a comprehensive UI/UX transformation supported by robust engineering integration. The redesigned interface enhances usability, improves motivation, and empowers both exercisers and trainers with actionable performance insights.

Pace Partner Redesign: Revamped the motivational Pace Partner feature to provide real-time feedback and key performance indicators (KPIs), helping users stay on track while reinforcing progress and achievement.

Upper Body Ergometer Visualization: Developed an intuitive perspective view of circular motion with layered analytics, enabling exercisers to monitor performance and form while giving trainers deeper data to guide personalized instruction.

Cross-Platform Workflow Optimization: Redesigned workout initiation and navigation flows to provide greater user control and emotional engagement, promoting healthier outcomes through a seamless and empowering experience.

Complete Interface Overhaul: Delivered a comprehensive redesign across core system components, including:

- Upper home screen
- Quick Start mode
- Pace Partner
- Performance charts and summaries
- User profiles
- Over-the-air (OTA) update workflows
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All while ensuring seamless integration with NuStep’s existing hardware infrastructure.

Hardware-Software Engineering Integration: Bridged design and embedded system engineering to ensure reliability, responsiveness, and scalability—creating a future-ready platform built for continued innovation.

Smarter Performance Tracking

The enhanced visualization tools provide clear, real-time metrics that improve exercise form, increase motivation, and deliver measurable progress insights.

Empowered Trainers and Clinicians

Detailed performance data and streamlined navigation enable healthcare professionals and trainers to personalize programs more effectively and operate more efficiently.

Built for Product Innovation

The scalable HMI architecture supports future feature expansion, firmware updates, and evolving digital health capabilities ensuring NuStep remains at the forefront of wellness technology.

Impact: Elevating User Experience Across Clinical and Fitness Environments

The redesigned NuStep interface has been praised for its intuitive design, modern visual system, and technical sophistication.

Exercisers benefit from greater clarity and engagement, while trainers gain enhanced efficiency and visibility into performance metrics.

By modernizing its HMI and strengthening the connection between hardware and software, NuStep has reinforced its leadership position in healthcare and fitness technology ready to scale with the evolving demands of digital wellness.

Mobile-Optimized Interface

Real-Time Performance Insights

Integrated Hardware-Software Ecosystem

We deliver solutions to:

Patricia Campbell, Chief Operating Officer.
Christian Financial Credit Union

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Sean Johnston, Senior Vice President - Operations and Technology.
Huntington National Bank

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Paqqets

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Meridian Medical Management

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Thales Group

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Meridian Medical Management

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