Case Study

SaveOn

Transforming the user experience and boosting profitability with new website.
Deliverables

Discovery

Workflow Design

Visual Language Design

UX/UI Design

High-Fidelity Design Mockups

Website Engineering

Web Application Engineering

Cloud Infrastructure Architecture Engineering

Search Engine Optimization

Testing and QA

User Testing

Deployment

Results

SaveOn, a leading provider of print and digital coupons and marketing solutions, aimed to accelerate market expansion, sales, and revenue growth after acquiring smaller competitors and partnering with a top media company. With a new logo and positioning statement, “Live Life for Less,” SaveOn sought Symphonize’s help to redesign its flagship site, SaveOn.com, retaining the extensive existing content and revamping the backend infrastructure for increased stability and cybersecurity.

Through our discovery process, we identified key objectives for the redesign: providing more value to SaveOn’s business customers, streamlining the digital coupon redemption workflow for businesses and shoppers, enhancing the shopper experience across devices, and increasing signups and memberships. Our team of strategists, designers, and engineers collaborated to reimagine the user experience and deliver the end-to-end engineering required for the new SaveOn.com.

The project outcomes included extending SaveOn’s new logo into a complete visual language, designing shopper workflows for searching, filtering, saving, and redeeming coupons, and creating a unique experience for signed-in members. We also restructured content to better showcase SaveOn’s value proposition to businesses, converted the legacy codebase to a modern architecture, and audited site performance to implement significant improvements. The cloud infrastructure was rearchitected to enhance security and performance, reducing cloud service costs. Additionally, we improved SEO throughout the site to make SaveOn easier to find, helping to grow membership and sales revenue.

The resulting website and backend infrastructure deliver greater value to SaveOn’s merchant and shopper stakeholders, creating a fresh impression of the SaveOn brand while enhancing performance and security at lower operating costs. This new platform provides an outstanding experience for visitors and positions SaveOn to execute a broader digital vision for the future.

Deliverables

Discovery

Workflow Design

Visual Language Design

UX/UI Design

High-Fidelity Design Mockups

Website Engineering

Web Application Engineering

Cloud Infrastructure Architecture Engineering

Search Engine Optimization

Testing and QA

User Testing

Deployment

We deliver solutions to:

Patricia Campbell, Chief Operating Officer.
Christian Financial Credit Union
"The Symphonize team is amazing! Their ideas and designs for our website are truly exceptional, and they consistently follow through on delivery. With their flexible, collaborative approach, they are a pleasure to work with, and we just love the end result."
Sean Johnston, Senior Vice President - Operations and Technology.
Huntington National Bank
"The Symphonize team makes it so much easier! They can see through the complexity and the outliers to pull together an elegant solution that makes a complex product more intuitive. The team is always great to work with, challenging us when needed and helping us see beyond our requirements. We’ve been thrilled with the results so far and look forward to what the future will bring."
Ed Rose, CEO.
Paqqets
"Symphonize brings the expertise we need to make good decisions and stay calibrated. Our teams work together seamlessly. If you sat in on a working session, it would be hard to tell the Symphonize folks from my team. They have a seat at the table for every important decision."
David Jones, CIO.
Meridian Medical Management
"Symphonize is a one-stop shop that supports us at every stage: from whiteboarding to architecture to development to implementation. They know what the market is doing and reliably guide us to next generation technologies that will put us ahead of our competition."
Fady Zoweil, VP of Professional Services.
Thales Group
"The Symphonize Solution Architects and development team are excellent. We can assign tough tasks and know they will do them right without creating complexity or delays. I trust Symphonize to deliver on our commitment and achieve our customer’s goals because they've been doing it for 8 years now."
Terry Leahy, CEO.
Meridian Medical Management
"We have been successfully partnering with Symphonize for many years on a broad variety of technologies and product roadmaps. From Big Data analytics product development to rapid development and deployment of RPA, Symphonize has been our key strategic relationship. Their team functions seamlessly as an extension of our product management teams, which has enabled us to dramatically increase release velocity and quality simultaneously."

Our unified teams harmonise design thinking and technical excellence to chart new digital experiences.

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