A global enterprise software company faced challenges integrating their software solution into their end-customers’ IT environments. The process typically costs upwards of $100,000 and requires dedicated, high-value SMEs. As a result, the solution was unaffordable for SMB customers and even large enterprise customers were frustrated by long implementation cycles of 6+ months. The client recognized the need to reduce the cost of integration to increase their top-line revenue.

The client chose us to build a solution that would address these integration challenges. We were tasked with developing a solution that would enable faster integrations with enterprise back-office systems such as SAP, Oracle, Salesforce, MS Dynamics, and Zuora. The solution needed to eliminate the need for extensive custom development, scale on demand up to 500k transactions per day per client, and provide both no-code and low-code integration options while ensuring an extensive audit trail for administrators.

We used AWS, React, and NodeJS to develop a solution that met the client’s requirements. The solution enabled configurable, bi-directional data synchronization, and automated all critical business processes. The API-first implementation was 100% cloud-native, highly scalable, and requires no middleware.

As a result, time-to-value for client customers was decreased from 6+ months to a few days, lowering implementation costs by 12x. The solution created upside opportunities of more than $1 million per year and increased revenue through down-market sales. Customer satisfaction also improved due to faster and more affordable integrations.